The Human Cost of Legacy: Why Outdated Systems Break More Than Technology

In today’s complex digital landscape, transformation success depends as much on people as it does on technology. Legacy systems continue to hinder productivity, burn out staff, and erode trust — particularly in sectors under pressure to deliver more with less. But replacing outdated infrastructure isn’t enough. True transformation requires a human shift: aligning technology choices with the needs, goals, and realities of the people who depend on them.

This session explores:

• How a human-centred, outcomes-driven approach to cloud transformation can turn ambition into sustained success.
• How organisations can modernise confidently while maintaining control, compliance, and compassion, drawing on real-world insights.

Ultimately, this is a conversation about more than infrastructure. It’s about how technology serves people — not the other way around. Whether you’re tackling legacy systems, navigating cultural resistance, or striving for sustainable innovation, this session offers a roadmap for achieving cloud transformation that lasts — secure, agile, and undeniably human.